PackLeb delivery operations suite

Run admin, dealer, and driver workflows in one platform.

Provide role-aware portals for invoicing, routing, and delivery confirmations across Lebanon.

Capabilities included with PackLeb.

  • JWT login routes admins, dealers, and drivers to the right workspace.
  • Admins track dealer, customer, and invoice stats with live charts.
  • Dealers create invoices and drivers confirm deliveries from dedicated hubs.

Why teams ship with PackLeb

Operations system built for Lebanese couriers, merchants, and drivers.

Admin control center

Monitor dealer, customer, and invoice KPIs with charts that deep-link into filtered lists.

Merchant self-service

Dealers review statements, export PDFs, and create invoices using customer and address lookups.

Driver delivery hub

Drivers scan QR codes, confirm drops in bulk, and see payouts inside their mobile-friendly portal.

How PackLeb runs your delivery cycle

Each team logs in with the right role, keeps data synchronized, and hands off work seamlessly.

  • 1
    Admin signs in

    JWT decoding sets their role and loads dashboards with dealer, customer, and invoice metrics.

  • 2
    Manage regions & accounts

    Admins maintain mohafaza/caza, customers, dealers, and platform users with modal-driven CRUD.

  • 3
    Dealers create invoices

    Merchant Desk reuses JWT identity, searches customers, and selects default addresses for each order.

  • 4
    Assign to drivers

    Admin invoice workspace bulk assigns, prints labels, and recalculates payouts per driver.

  • 5
    Drivers close deliveries

    Driver Hub scans QR codes, confirms drops in bulk, and syncs payout statements instantly.

Portals for every PackLeb role
  • Admin workspace

    Paginate invoices, manage assignments, and trigger bulk actions across statuses.

  • Dealer desk

    Filter statements by date or invoice, calculate net totals, and export PDFs instantly.

  • Driver hub

    Load assigned routes, scan QR invoices, and mark deliveries complete on mobile.

Support Plans

Choose the ongoing care that keeps your PackLeb platform optimized.

One Time Platform Setup: $450 | Yearly Hosting: $100 - $150

Starter Support Basic Support Plan

$150 / year

  • WhatsApp support during extended business hours
  • Minor bug fixes included
  • Annual performance review
Most Popular
Standard Support Plan

$250 / year

  • Priority WhatsApp escalation with two-hour response SLA
  • Quarterly feature updates
  • Targeted team training sessions
Full Care Premium Support Plan

$350 / year

  • Dedicated success manager with same-day phone and WhatsApp support
  • Monthly enhancement releases
  • Proactive monthly strategy reviews

Backup Plans (optional)

Add automated backups to complement your selected support coverage.

Plan 1 Hourly Backups

$100 / year

  • Backup every 1 hour
  • Retention: 1 week per backup
  • Optional add-on
Plan 2 Backups Every 4 Hours

$75 / year

  • Backup every 4 hours
  • Retention: 5 days per backup
  • Optional add-on
Plan 3 Backups Every 12 Hours

$50 / year

  • Backup every 12 hours
  • Retention: 3 days per backup
  • Optional add-on
Platform reliability

Infrastructure your team can trust

Shared utilities secure sessions, gate routes by role, and keep error handling consistent across every portal.

  • Global auth guard

    Fetch interceptor clears expired tokens, surfaces backend errors, and redirects to login automatically.

  • Role-based routing

    BrowserRouter checks stored roles to load the correct admin, dealer, or driver layout every time.

  • Operational oversight

    Admins maintain regions, customers, dealers, drivers, and invoices from structured data grids.

Secure database backups

Ready to unify your delivery operations?

Book a walkthrough of the admin, dealer, and driver portals to see assignments, payouts, and statements in action.

Talk with our team

Reach us on the channel you prefer. We answer in Arabic and English.

Send us a message